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FREQUENTLY ASKED QUESTIONS

About Our Dual Display Smartphone with Dual Screen Technology

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Q.     Since there are 2 phones connected to the 1 device, how will I answer a call?

To answer an incoming call, press the “green” accept button. To answer a call from the 2nd line, simply place the current call on “hold” and select “answer” for the incoming call.

 

Q.     How will the privacy of each line remain secure and not interfere with the other?

The phone is configured with only one speaker, this prevents from calls being connected. When you are in call, as you switch to another call the current call will go on “hold”.

 

Q.     How do the cameras work? 

The phone is equipped with a general selfie camera and the other ( outward facing camera ) is located at the top of the bezel.
 

 

Q.     Is the device heavy?

There is no noticeable difference in the weight of our device and devices with the same or similar size screen.
 

 

Q.     Does this phone overheat or get hotter than a general phone?

There have been no reports of overheating with test models. The phone operates like a computer, while one line is in operation, the other is placed into sleep mode which prevents the unnecessary use of power and overheating.
 

 

Q.     How are both screens protected if the device was to fall?

A uniquely designed case is available to prevent/ limit damage to the device.
 

 

Q.     What are the dimensions of the device?

We have placed the dimensions of each device on the website (www.2facephone.com) .
 

 

Q.     Is there a warranty for the phone/device?

Yes, there is a 1yr warranty for technical related issues.
 

 

Q.     Are payment plans available?

Yes, for more information email us at nanaproductsllc@gmail.com
 

 

Q.     What is different from our device and other dual sim card phones?

Simplicity and convenience which removes the inconvenience of having 2 phones.
 

 

Q.     How long does the battery last with two operating systems?

You get the same amount of use as a standard phone because the battery is equipped with the power of 2 batteries in 1. Our uniquely designed case extends the life of your battery to remain powered for up to 3 days. 

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